Refund policy
Last updated: February 24, 2026
14-Day Right of Withdrawal (EU Customers)
If your order is delivered within the European Union, you have the right to withdraw from your purchase within 14 dayswithout giving any reason.
The withdrawal period expires 14 days after the day you (or a third party appointed by you) receive the goods.
To exercise this right, you must inform us by email at:
Please include:
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Your full name
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Order number
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Item(s) you wish to return
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A clear statement that you wish to withdraw
Return Conditions
To be eligible for a return:
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Items must be returned within 14 days of delivery
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Items must be unworn and unused
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Items must be free from stains, makeup, deodorant marks, perfume, smoke, or other odors
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Items must be undamaged and unaltered
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All original tags must be attached
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Items must be returned in original packaging
You are liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
We reserve the right to refuse returns or reduce refunds if these conditions are not met.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Items sent back without prior contact will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged or incorrect item, contact us within 48 hours at:
Include photos and your order number.
Refunds
Once we receive and inspect your return, we will notify you of approval or rejection.
If approved:
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Refunds will be issued to your original payment method
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Refunds will be processed within 14 days of receiving the returned goods or proof of return shipment
We may withhold reimbursement until returned goods are received or proof of shipment is provided.